REFUND POLICY

If you are not happy with you item(s) please email hello@beaandaudlifestyle.com within 7 days of receiving your order, quoting your order number and reason for the return and if you would like a refund, exchange or credit. We will refund or exchange any item in a saleable condition within 14 days of receipt. Refunds will be credited to you via the original method of payment.

Please also note that items must be returned ‘as new’ i.e. unworn and with all of the labels and tags/tickets intact. Returns will not be accepted for any non-faulty items that have been worn, washed, and/or tags removed. Earrings, bath and body products and underwear cannot be returned unless faulty. 

Postage and packaging charges will not be refunded. The responsibility and cost of returning the item(s) is the purchasers. Please be aware we recommend you send items back tracked as until the item is back with us and your return has been logged it is your responsibility.

This returns policy does not affect your statutory rights or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations.

Christmas Returns- items bought from the 11th November 2024 until the 24th December 2024 have an extended returns policy of the 11th January 2025. Please be aware no returns outside of this window will be accepted.